Axis Bank Credit Card — credit card service | |||||
It is to inform you that my exiting credit card xxxxxxxxx 9383 which has damaged badly needs a replacement card. I reported this incident to the call center. But surprised to see in the monthly e-statement my residential address and communication address is not updated last 4 years. Since, i informed earlier to your call centre to update my residential address and as per call centre advice, i have submitted necessary kyc to axis bank, nerul branch, navi mumbai, but i am very much upset to see that the same not reflected in my credit card statement till today. Amitav chatterji Was this information helpful? | |||||
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Axis Bank customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Improper information & delay in generating the brc, even after continuous follow-up with the branch.Also, lack of knowledge of the same field in which there are employees.
Reply
The branch people not having a normal sense how to talk with a costumer
I got call from axis bank they told about one assist service but I told I don't want that plan even though they activated the plan and deducted 1899 from my account.
Dear Customer
Greetings from OneAssist...!
We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2647240 & the refund will get processed in 7 working days.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
Regards
Sagar
(Team OneAssist)
Greetings from OneAssist...!
We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2647240 & the refund will get processed in 7 working days.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
Regards
Sagar
(Team OneAssist)
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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