Axis Bank — credit card delay

Axis Bank — credit card delay

S SIJO KUNJUMON from Cuddalore, Tamil Nadu

My name is sijo. My credit card ending with 8089 has lost and i have submit a request of replacement card and i got a message that ur card was dispatched and will get within 10 days. After 10 days i didnt got the card and i called the customer care and they gave me the tracking number. I entered the tracking number in speed post site and i got a message that ur consignment was not found. Axis bank customer care executives gave me wrong information of my credit card dispatching details... Its 1 month still i haven't received my card.. What a iresponsiblity from a reputed bank customer care people. They are making fool of customers by providing wrong information... Was this information helpful? No (0) Yes (0)
Axis Bank customer support has been notified about the posted complaint.
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Comments

Shavej Ali

from Haldwani, Uttarakhand

Sir deduct 6000₹.in my account in time18:09 by Shivalik ATM madao Nagar .but not come amount in ATM machine.so plz forward my amount in my a/c no.[protected].

Purushotham Purushotham

from Bengaluru, Karnataka

My account in axis bank marathalli Bangalore.
I deposit. In Date 28/08/2017 .10rupees coin but not taken coin .
R b I not ban in 10rupees coin. But this bank not receive coin .this bank under R B I or not any separate rule s for this bank please confirm .please take any leage procedure
Your costumer axis bank
[protected]

Senjeet Singh

from Kanpur, Uttar Pradesh

Sir i was miss guided on my credit card block. I asked your customer care executive about unblocking of card she told that it will activated after 3 hours but again when i called back they told me that it will take atleast 24hours. Which one i should consider as correct one. I want you to take proper action regarding this matter.