Feb 06, 2020
Updated by srini_tks Dear Sir,
Yesterday i received a alert message from Axis Bank stated that,
My Over Limit Charges of 3598.75+Tax levied and reversed.
Screen shot enclosed for your reference.
In the month of[protected] i raised a Foreclosure Request to close
my Credit Card based loan with Citi Bank. They Accept my request and
they sent Outstanding Amount details also.
In meanwhile Citi Bank not include the EMI Amount for this Month.
Since i already raise the request before the Statement Generation Cycle.(17/1/2020)
So they not Include the EMI Amount for this month.
The same kind of scenario applicable to Axis bank Also.
I raise a request on 17/1/2020 with Axis Bank.(Before the statement Generation Cycle Date 17/1/2020)
But Axis Bank Included Extra EMI Amount for this Month also.
1) Why should i pay Extra EMI Amount for this month Also?
Regarding this issue i have sent a mail to Axis Bank Nodal Officer
Past week and Yesterday(5/1/2020) also.
Still i have no reply mail, message or even Call from Axis Bank.
I have enclosed my Axis Bank Credit Card Statement Screen Shot for your Reference.
Today i checked to repay the My Axis Bank Credit Card Outstanding Amount
it shows as a 0.
The Last due date to Foreclose the Outstanding Amount with Axis Bank mentioned in
Credit Card Statement as 7/2/2020. Today 6/2/2020.
Now they removed all my Transactions during the period of 17/1/2020 to 6/2/2020.
Total Credit Utilized mentioned as 0.
Now i don't know the Total Outstanding Amount and as well as my Transactions Amount
during the period of 17/1/2020 to 6/2/2020.
I am ready to pay the Foreclose Credit Card Base Loan Amount and i have a sufficient
Bank Balance in my Axis Bank Account also.
Kindly Look in to this issue and let me know the status of my Complaint
with Axis Bank ltd.
Regards,
Srinivasan Santhanam
Mb - [protected]/[protected]
Feb 17, 2020
Updated by srini_tks Dear Sir,
I have been foreclose the Axis Bank Credit Card loan on 6/2/2020.Closure Amount 1.49.204.77.
As per this month Card Statement shows Overtime Reversal Fee charges has been Reversed.
But Over Time Reversal Fee Charges Amount( 3598.75+647.78 GST) not credited in to my Account.
Kindly let me know the status of Complaint.
Regards,
Srinivasan Santhanam
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