I am writing to address a concerning matter regarding my Citibank credit card, account number ****1648, which reportedly has outstanding dues. I am deeply disturbed by the recent actions by Axis bank recovery team in contacting my father and former manager without my authorization or consent. This breach of privacy and harassment of my family and colleagues is unacceptable.
Firstly, I would like clarification on the legal basis under RBI guidelines and your internal policies that justify contacting my father for financial matters related to my credit card. Neither my father nor my former manager have any association with this credit card, and they should not have been approached regarding this issue.
Furthermore, I must emphasize that I have not received any communication or formal notice regarding this outstanding debt prior to the recent incidents involving my family and colleagues. As per Supreme Court guidelines, it is imperative that the personal reputation of a credit card defaulter not be tarnished without proper legal process.
To resolve this matter swiftly, Please connect with me over my UAE phoen number and email adress.
Thanks Was this information helpful? | 
Post your Comment