[Resolved]  Axis Bank Credit Card — Interest Charged After receiving the payment from Merchant

Address:

Bangalore, Karnataka

Dear Sir / Mam, I had used my AXIS bank credit card of Rs. 24370.28 to book in hotels.com for which statement generated on Oct-14. As I cancelled the transaction, the merchant refunded the amount before the due date to my card account. Due to which I had not made any further payment but I can see an interest of Rs. 949.06 charged in the statement generated in Nov-14. When I called to customer care, they told the payment has not made by me, it had refunded by merchant, so interest will be charged on whole amount. I don’t understand if the bank had already received the payment from Merchant, why I should have to make the payment again. So requesting you to take some quick action in order to reverse the interest charged. Thanks & regards, Jagadish Chandra Ratha