[Resolved]  Axis Bank — Credit Card Invalid Credentials Error

Firstly i applied for a credit card around 18 days ago which was easy but after the dispatch of the card there was no way of tracking it. I didn’t receive any tracking Id nor the app showed any info regarding the card or it’s delivery but anyhow i received my card 2-3 days ago for which i have been trying to set the pin but with no achievement. I tried netbanking, mobile banking, phone banking and even went to the ATM machine trying to set up the pin but i couldn’t do it. The netbanking and mobile banking doesn’t even allow access to the credit card settings and the phone banking and ATM machine shows Invalid Credentials error. I even had to recharge my phone for talktime twice as Axis Bank’s so called toll-free numbers charge for calling on them. Anyway my registered mobile number is[protected] and the email ID is [protected]@outlook.com for the credit card account.
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May 12, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Apr 08, 2022
Updated by Geniusjindal
The mobile number registered is[protected]. Sorry it was a typo there.
Verified Support
Apr 09, 2022
Axis Bank Customer Care's response
Hi, we request you to visit the nearest Axis Bank branch and our officials will assist you in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
 
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