[Resolved] Axis Bank — credit card recovery legal notice

Subhadeep Chakraborty 92

from Kolkata, West Bengal

Address:

2/5, Nathpara, Brahmapur, Garia, Kolkata- 700084, Kolkata, West Bengal, 700084

I received a legal notice today from o m gujar law chambers about my axis bank my zone credit card dues. I failed to pay the due amount for past 5 or 6 months and i admit my mistake but bank did not even contacted me or sent any recovery agents for collection. Instead they directly sent a legal notice which completely gives such legal action statements that is actually a mental and physical threat for me. I can even sense a feeling of getting killed by these kind of legal notice. I am ready to pay the minimum amount due of 27000 approx within 7 days as it is stated in my latest credit card statement. And in the legal notice the amount that they are claiming and the amount written in credit card statement latest is completely mismatched. Bank has put illegal penalty charges which completely against rbi guidelines.

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Jan 24, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.