Axis Bank — Credit card settlement problem

Address:	Kolkata, West Bengal, 700071
Website:	[email protected]

I, tarun sen of 24, hari mohan dutta road, kolkata-700028 was cheated from axis bank credit card.
Please resolve my problem and save me.
Thanks and regards,
Tarun sen
My mobile no is [protected] and e mail id is [protected]@gmail.com.

My mail to axis bank about this matter attached under.

Attachmentsmar 21 (9 days ago)
Tarun sen

Attachmentsmar 21 (9 days ago)

To creditcards

Respected madam/sir,
I sri tarun sen is a credit card holder of your bank which no is [protected].
I had settled above card for rs. 34000/- as on august'16 and cash paid rs.10000/- and then debit rs.30200/- from my savings account.
On 14/03/17 paid rs.594/- cash and my account debited rs.319/- also. So i paid total amount rs.41113/-
But still now i get statement that pending amount is 14338.11. And for that my savings account also blocked.
Kindly close my credit card account immediately and active my savings account as soon as possible.
Your kolkata office staff named tanmoy dey, bikram roy, sanjib shaw and rahul banerjee is cheated me from long time.
Please resolve my issues immediately otherwise i am bound to go consumer forum.

*documents attached.

Thanking you,

With best regards,

Tarun sen
Commercial officer
Usha shriram enterprises pvt. Ltd.
Ab-30, prafullakanan (West), krishnapur, 2nd floor
Prafullakanan post office building
Kolkata-700101.
Mobile no. [protected].
Attachments area
[protected]@axisbank.com
Dear customer, thank you for contacting axis bank customer support. We have r...
Mar 21 (9 days ago)
[protected]@axisbank.com

Mar 23 (7 days ago)

To me

Dear mr. Sen,

This is with reference to your email regarding lien removal on your savings bank account and zeroisation of your credit card account.

I am sorry to inform you that we are unable to remove the lien from your savings bank account and zeroise your credit card as the payment not received within settlement period.

As per bank’s policy the settlement is considered void and now the full amount due needs to be paid. For more details you may please speak to your settlement manager.

In case you have any other queries you can visit us at www.axisbank.com/support or call us (Toll free) on[protected],[protected].

Best regards,
Kavitha s
Customer support
Axis bank