[Resolved] Axis Bank — credit frozen account - [protected]

[email protected]

Address:

Hyderabad, Andhra Pradesh

Hi,
I am krishna chaitanya and i am holding a savings account [protected] from srinagar hyderabad branch and operating since 2008 and right now i am in singapore and i realized that my account is credit frozen and i don't have any clue about a transaction of 10k rupees which was done a week ago. Now i couldn't go back to bank. So please help to resolve this issue.

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Jun 11, 2018

Complaint marked as Resolved

Hi, Please re-open the case as it is not resolved yet.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 03, 2018

Axis Bank Customer Care's response Hi, as per our record, the referred account is in a closed status. Please confirm if you have placed a request for account closure. Sorry for the trouble.Regards, Team Axis Bank

May 03, 2018

Updated by [email protected] Hi,
Thanks for responding. I didn't placed any closure request and I am sure that my account is not closed since I am able to login to Internet Banking. Please find attached screen shot which I took just now for your reference. Please expedite the activating of my account.

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Comments

[email protected]

Hi,
Thanks for responding. I didn't placed in closure request and I am sure my account is not closed since I am able to login . Please find attached screen shot which I took just now for your reference. Please expedite the activating of my account.