[Resolved]  Axis Bank — Customer care executives not supporting

Hi,

I have started chat with Axis Bank Ltd customer care executives, but after some time when they not able to resolve my query they dropped my chat, please check screenshot for both executive names,

And if you don't able to solve queries of your customers then shutdown the customer care support, and bank also😠

Worst experience with this bank ever

Regards,
Pratik Abasaheb Bhalerao
+2 photos
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Oct 27, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 21, 2021
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Complaint comments 

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Dear Customer

We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

Regards,
Team Dhani

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