[Resolved] Axis Bank — Customer care executives not supporting

[Resolved] Axis Bank — Customer care executives not supporting

B Bpratik 609 May 18, 2021

Hi, I have started chat with Axis Bank Ltd customer care executives, but after some time when they not able to resolve my query they dropped my chat, please check screenshot for both executive names, And if you don't able to solve queries of your customers then shutdown the customer care support, and bank also😠 Worst experience with this bank ever Regards, Pratik Abasaheb Bhalerao +2 photos Was this information helpful? No (0) Yes (0)
Oct 27, 2021 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support May 21, 2021 Axis Bank Customer Care's response Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
1 Comment	Share
Submit Close

Related Axis Bank reviews

View all 12999 Axis Bank Reviews

Comments

IndiaBulls Customer Care

from Noida, Uttar Pradesh

May 28, 2021

Dear Customer

We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

Regards,
Team Dhani