[Resolved]  Axis Bank — deactivate one assist services

My axis bank a/c no - [protected] has been debited by 1899.00/- for oneassist services without asking my permission and without my approval they deducted money from my account.
So i contact to axis customer care and one assist customer care yoo but didn't get revert.
I want my money back.. i want refund as soon as possible.
I am totally disappointed with this one assist service totally fraud.

Megha dosi
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Jul 20, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2019
Axis Bank Customer Care's response
Hi, we tried reaching you today, however, unable to connect as the call was not answered. Request you to share a preferred time via DM, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
Complaint comments 

Comments

Dear Megha,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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