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Axis Bank — deactivate the one assist plan

Hello,

I got a call regarding my new account verification of axis bank and they said some benefits of axis bank and they asked conformation of my debit card and they just debited and they said its one assist added. I dont need to activate this service now since i am not having any interested in that. So please deactivate and refund my amount as soon as possible. Thank you

My one assist number is 3927837 and my card last 4 digit is 5154.

Complaint Status


[Mar 08, 2018] Axis Bank customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Dear Mirthun,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 2961130.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist

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    Customer satisfaction rating
    55%
    Complaints
    9813
    Pending
    0
    Resolved
    5259
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025