[Resolved] Axis Bank — deactivation of one assist service and refund the money deducted | |||
Sir/ madam Today, date 01/08/2018, i got a call from axis bank, offering me one assist service, i first thought that it was a bank procedure, and debited rs 1899 from my account ending with 714041. A few minutes later i realised that it was the service that i dont really need at the moment, i tried to call back the phone numeber provided to me through sms i. E [protected] but in vain. Now i really wanted to deactivate this 'one assist' sevice from my account and refund the money deducted from my account. Please consider my request to deactivate this service and refund rs 1899/- at your earliest. Relationship number is 5000281 Was this information helpful? | |||
Sep 5, 2018 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Aug 02, 2018 Axis Bank Customer Care's response Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Greetings from OneAssist!
We are sorry for the trouble you have faced. Your request for membership cancellation is under process with vide Service Request number 3425058, you will receive the refund of amount Rs 1899/- credited in your bank account within 5 to 7 working days. Appreciate your patience in interim.
Regards,
Deepali
Team OneAssist.