[Resolved] Axis Bank — deactivation of oneassist service

[Resolved] Axis Bank — deactivation of oneassist service

P patel avni from Vadodara, Gujarat Sep 23, 2018

I got a call from axis bank on 21/09/2018 for oneassist service. Because of miscommunication the service was activated now i just want to deactivate this service with oneassist, the relationship number is 5321000 and the axis card number ending with 7348. The charged amount is 1899. Kindly deactivate the service with oneassist and refund the amount. Was this information helpful? No (0) Yes (0)
Oct 26, 2018 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Sep 24, 2018 Axis Bank Customer Care's response Hi, we request you to DM us your registered mobile number, and we will get back to you shortly. Regards, Team Axis Bank Oct 01, 2018 Updated by patel avni It has been 6-7 days, I still not get refund and also there is no conformation about the service is deactivated or not. Kindly send me the status of cancellation of OneAssist service.
1 Comment	Share
Submit Close

Related Axis Bank reviews

View all 12994 Axis Bank Reviews

Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Sep 24, 2018

Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3576511. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

patel avni's [Complaint's author] reply, Oct 2, 2018

Hello,

It has been 7 days and still I did not get refund and also there is no conformation that the OneAssist service is deactivated or not. Kindly refund the amount as soon as possible.