Axis Bank — debit for rs.1899/- for one assist service

Address:Ludhiana, Punjab, 141102

Dear sir / madam,

This is amarjit kaur
One assist relationship # 2548252
Mobile #[protected]

My axis bank a/c no - [protected] has been debited by 1899.00/- for oneassist membership.
I receive phone calls from this no - 91 [protected] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
So i contacted oneassist customer care couple of times in past few days and requested for cancellation of my membership.
I am totally disappointed with this one assist

Regards
Amarjit kaur

M[protected]
[protected]@gmail.com
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Axis Bank customer support has been notified about the posted complaint.
Sep 07, 2017
Updated by Amarjit Brahmpuri
Dear sir / madam,

This is amarjit kaur
One assist relationship # 2548252
Mobile #[protected]

My axis bank a/c no - [protected] has been debited by 1899.00/- for oneassist membership.
I receive phone calls from this no - 91 [protected] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
So i contacted oneassist customer care couple of times in past few days and requested for cancellation of my membership.
I am totally disappointed with this one assist

Regards
Amarjit kaur

M[protected]
[protected]@gmail.com
Complaint comments 

Comments

Dear Amarjit,

Greetings from OneAssist...!

We deeply regret the inconvenience caused to you.

As per your request, the plan has been cancelled vide Service Request number 2304016 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.
Dear Amarjit,

Greetings from OneAssist...!

We deeply regret the inconvenience caused to you.

As per your request, the plan has been cancelled vide Service Request number 2304016. To initiate the refund, send us the below required details:

IFSC Code:
Account Holder name:
Account number:
Bank name:
Branch name:

Looking forward to hear from you.

Regards,

Deepali

Team OneAssist.
Dear Amarjit,

We have shared the status over the call.

Kindly reply to our email and provide us with your NEFT details

Regards,

Brijesh

Team OneAssist.
Dear sir / madam,

This is Shiva Kumar P
One assist relationship # 2548252
Mobile #[protected]

My axis bank a/c no -[protected] has been debited by 1899.00/- for oneassist membership.
I receive phone calls from this no - 91 [[protected]] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
So i contacted oneassist customer care couple of times in past few days and requested for cancellation of my membership.
I am totally disappointed with this one assist

Regards
Amarjit kaur

M-[protected]
Email-shivakumar.[protected]@gmail.com
Dear sir / madam,

This is Shiva Kumar P
One assist relationship #
Mobile # [protected]

My axis bank a/c no -[protected] has been debited by 1899.00/- for oneassist membership.
I receive phone calls from this no - 91 [[protected]] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
So i contacted oneassist customer care couple of times ohip and requested for cancellation of my membership.
I am totally disappointed with this one assist

Regards
Shiva Kumar

M-[protected]
Email-shivakumar.[protected]@gmail.com
I have already complaint about the deactivation of one assistant services of my relationship number 1849035 but did not give any positive response. So, I again complain about the deactivation and refund of my hardly money of Rs 1899 which will be deducted from my account without any permission from me on[protected] of the relationship number 1849035 of my Axis account number ending 77979.Thanks you
My axis bank a/c no -[protected] has been debited by 1899.00/- for oneassist membership.
I receive phone calls from this no - 91 [[protected]] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
So i contacted oneassist customer care couple of times in past few days and requested for cancellation of my membership.
I am totally disappointed with this one assist
Regards
Ajithkumar p

Email: [protected]@gmail.com
My axis bank a/c no -[protected] has been debited by 1899.00/- for oneassist membership.
I receive phone calls from this no - 91 [[protected]] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
So i contacted oneassist customer care couple of times in past few days and requested for cancellation of my membership.
I am totally disappointed with this one assist

Regards
Ankita Mittal
E-mail- [protected]@gmail.com
Dear Axis bank,
My Axis bank a/c no.[[protected]] has been debited by Rs. 1899 regarding one assist services without my proper consent. I tried cling Axis Bank customer care regarding the same and the respond was really poor.
Please cancel my one assist services subscription and refund the same amount that has been deducted.
I am totally disappointed with one assist.
I receive phone calls from [protected]. Please refund my money

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