[Resolved] Axis Bank — deduct money name of lien and consolidated charges

poojasharma37

Mar 1, 2019

Address: indore, Indore, Madhya Pradesh, 452001

I am very dissatisfied with your third class service. Every month you put my account balance in negative (This time -4586). You don't care about people hard earned money and do fraud with people's.

This things happen again and again. Now i want my account balance clear (No negative balance). If you can't assist me in positive manner then i have to raise a complaint in banking ombudsman.

And i never suggest anyone to open an account in axis bank.

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Apr 1, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

Mar 01, 2019

Updated by poojasharma37 you don't understand my concern and no support received from your end.

And you are free to contact me on this number [protected] and email I'd poojas.[protected]@gmail.com

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Comments

poojasharma37

Mar 1, 2019

you don't understand my concern and no support received from your end.

And you are free to contact me on this number [protected] and email I'd poojas.[protected]@gmail.com

Axis Bank Customer Care's response, Mar 1, 2019

Verified Support

Hi, we wish to inform you that the negative balance in your account is towards Shortfall in Consolidated Charges. As you do not have sufficient balance in account the amount has been marked in the lien. Once the account is funded, the charges will be deducted from your account. We request you to visit the following link to get clarification on the charges levied: https://bit.ly/2o02YoS Regards, Team Axis Bank.

poojasharma37's [Complaint's author] reply, Mar 2, 2019

I have opted salary account in axis bank and you convert my account without proper notification. And till now I didn't get any positive response from your end. If you can't assist me then just closed my account.