Yesterday 2400 rs was deducted as lien amount from my axis savings account with out any intimation. I went to bank and requested to release 2400 rs as we all facing financial issues during this covid pandemic. I am axis bank customer since 10 yrs and with out my permission and confirmation sending credit cards with card as opened seals. Gave complaint by directly going to bank as i dont want any credit card and the seal was opened. Axis bank employees asked me to consult customer care and with in an hour received credit card was hacked and fraud was happend. I raise fir, complaint given to axis customer care and blocked the card.
Because of this dirty and useless credit card, i have been receiving many calls and not able to identify which call is real and which is fraud. My number and email was shared by some one, hence receiving many calls due to this credit card. Yesterdaty due to this lien amount went to bank and requested to remove this lien amount and they are asking me to pay 25000 because of the fraud happening. Untill i pay 25000, axis bank is not ready to releasing 2400 rs. I am not ready to pay any fraud amount and dispute was closed with their own comments as 'otp was shared by user'. I didn't share any otp's to any one. This lien amount is very huge for me and i am struggling so much due to this sudden deductions from my savings account. Holding my money with out my permissions is making me very depressed and i am going to deactive my axis bank account now which is making me to stop trusting axis bank any more. Was this information helpful? | 
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