[Resolved]  Axis Bank — deduction of brn-pymt-card done without prior information

Address:560066

Hi

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

A deduction of rs 100 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

I've paid all bills and charges before or on time always. Still such deductions are being done.
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Apr 11, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2020
Axis Bank Customer Care's response
Hi, we regret any inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
Complaint comments 

Comments

Hi

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

A deduction of rs 1467.84 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

I've paid all bills and charges before or on time always. Still such deductions are being done.

Hi,

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

A deduction of rs 1500 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

I've paid all bills and charges before or on time always. Still such deductions are being done.
Hi,
I have my Saving Account in Axis Bank Bhopal .The bank deducted the amount of 213 from my card as BRN Card Payment money from my saving account linked with my credit card and also the same amount from credit card though the last due date of payment is today and the whole day has not passed yet.Why are they charging twice for this ?

Hey, BNR card payment is deducted from my account as well. Please reverse. My registered contact no is [protected]
Hi

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

A deduction of rs 78 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

I've paid all bills and charges before or on time always. Still such deductions are being done

Axis bank has deducted INR 5188 form my account without any prior notice/explanation. Looking at this thread, it looks like it is related to credit card but I have paid all the credit card dues in time.. in fact i have submitted the amount on the day when they generate the statement.

Feeling cheated by Axis Bank. Attaching the screenshot of the email

Axis Bank — deduction of brn-pymt-card done without prior information
Hi,

Axis bank is fooling customer by deduction INR 6216 Amount twice from my account stating BRN-Card Payment without prior intimation, deducted ₹6216 on 020721 & today ie on 030721 of ₹6216

Feeling cheated by axis bank. Attaching the mail of the screenshot.

Axis bank has deducted INR 313 from my bank account without any prior notice/explanation. it looks like it is related to credit card and my payment date of till today. 

Axis Bank has deducted 313.87 from my bank account. What's this charge for!?
No explanation received for this particular deduction..
No pending dues till date..
Looting customer money without anyone consent.
What's going on!?
Dear Sir, Madam

Sub:

I am Baby Nayak My Account number is [protected] my mobile number linked with two Account number in Axis Bank one is my self in given account number and other is My Son Aditya Nayak Account number [protected] newly opened at MP Nagar Bhopal Axis Bank branch .

I don't applied new Debit card on my Account number [protected] and my debit card validity till month and year 7-2023 but Axis Bank sent me one new card and debited amount Rs. 1770 from my account .

I not want to upgradation ATM card on my account number .

Please cancel new issued debit card from my account and continue my old Rupay debit card and refund Rs. 1770 amount in my account as soon as possible .

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

The bank has also deducted the money from my saving account .

Thanks
Regards
Baby Nayak
[protected]
[protected]
hello,
It looks like..bank fooling around.
They deducted 1768.49 rs on (04/march/2022) from my
saving account with out any prior notice or explanation. may be payment deduction is related to credit card annual charges.
but i didn't even generate my pin number or activated.In addition to that customer support executive told me the annual charge is only 250 INR and even that amount will be cash back on first payment.so for one year it will be free .

please refund my sweat ammount (1768.49)as soon as possible.

saving account number :- [protected]
hello,
It looks like..bank fooling around.
They deducted 1768.49 rs on (04/march/2022) from my
saving account with out any prior notice or explanation. may be payment deduction is related to credit card annual charges.
but i didn't even generate my pin number or activated.In addition to that customer support executive told me the annual charge is only 250 INR and even that amount will be cash back on first payment.so for one year it will be free .

please refund my sweat ammount (1768.49)as soon as possible.

saving account number :- [protected]
Hi

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

A deduction of rs 1467.84 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

I've paid all bills and charges before or on time always. Still such deductions are being done.
I have axis bank credit card emi i have to pay Rs. 2029 as emi, it was auto deducted, the amount was deducted from my savings account, still it was showing to pay, today is my payment date, what is this, I don't understand
I have axis Bank credit card and I have fully paid bill of this month still got deducted as brn card payment. Currently my overall outstanding is in minus.

Axis bank has deducted INR 6062 form my account without any prior notice/explanation. Looking at this thread, it looks like it is related to credit card but I have paid all the credit card dues in time.. in fact i have submitted the amount on the day when they generate the statement.

Feeling cheated by Axis Bank. Attaching the screenshot of the email

Axis bank has deducted INR 7606 form my account without any prior notice/explanation. Looking at this thread, it looks like it is related to credit card but I have paid all the credit card dues in time.. in fact i have submitted the amount on the day when they generate the statement.

Feeling cheated by Axis Bank. Attaching the screenshot of the email

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