[Resolved] Axis Bank — Deduction of brn-pymt-card done without prior information
The bank is fooling around the by saying zero annual fee when giving credit card
The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.
A deduction of rs 1884.94 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.
I've paid all bills and charges before or on time always. Still such deductions are being done
Was this information helpful?
Nov 5, 2022Complaint marked as Resolved
They notified me that the payment deducted from my account is for my debit card emi, thou there were nothing mentioned on payment deduction notification about emi payment. So they asked me to visit bank to clarify about payment dedication.
Axis Bank customer support has been notified about the posted complaint.
Nov 03, 2022Axis Bank Customer Care's response Hi Anand, please note that the referred payment has been debited against the EMI on Debit card. Request you to contact our Phone Banking Center on [protected]/[protected] and our executive will assist you further in the referred matter. Regards, Team Axis Bank.
Related Axis Bank reviews
View all 12657 Axis Bank Reviews