Axis Bank — delayed fastag

anbuamu

from Tiruvannamalai, Tamil Nadu

Address:

Pondicherry, Pondicherry, Puducherry, 605004

Dear sir
I applied for fastag on 26th november through axis bank. The receipt no is[protected]. It is almost 3 weeks over but i am yet to receive the physical tag. If i do not receive before 15th of this month i will be penalized during my journey. If i do not get before 15th of december 19 i will be forced to take the issue to consumer court against you for legal action
Please try to despatch at the earliest.
Thanking you
My mobile no. [protected]
My car no. Py 01 bw 2921

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Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.

Dec 18, 2019

Updated by anbuamu Thanks for your support. I received the FASTtag on 16th December and the problem is solved.