[Resolved]  Axis Bank — Due to technical problem i did not receive money

Address:Ghaziabad, Uttar Pradesh, 201009
Website:[email protected]

With reference to the subject on date - 12.10.2016 at 21:25 hrs i withdraw 1000 rs from Bank of Baroda ATM from Vijay Nagar, Ghaziabad but due to technical problem i did not receive money but bank has deduct my money from my account. I have already made complaint in Axis bank twice but still i did not got any response from your side. Deferred ID for the deduction was [protected]. Now please take this matter as priority and refund my money A/C no. - [protected]
Was this information helpful?
No (0)
Yes (0)
Feb 5, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2017
Axis Bank Customer Care's response
Hi Deepak,

We had raised a chargeback via dispute ID:[protected] dated, however, the same has been rejected by other bank. Please get in touch with the merchant bank in case of further assistance.

Regards,
Axis Bank
Complaint comments 

Comments

Imps ref no.[protected] dated 12/12/2016
the beneficiary has not recd. any funds...imps should be instant as its a chargeable service...customer care helpline has constantly kept me on hold after several tries...
Axis Bank Customer Care's response, Jan 5, 2017
Verified Support
Hi Kartik,

Sorry for the trouble. Please write to us at http://bit.ly/2dZ5X0W along with the transaction details for us to assist you. In case you have already written to us, please share the complaint/reference number you may have received.

Regards,
Axis Bank

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12953
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information