[Resolved]  Axis Bank — Duplicate 500 rs withdrawal by axis bank

Address:474001
Website:Axis bank.com

Dear sir/ madam.. I used my sbi atm card in axis bank atm shinde ki chawni lashkar gwalior (Mp). I withdrawal 3000 rs but i have found 500 duplicate note. N i immediate complaint to respected axis bank branch hujrat road gwalior. But they didn't accept there mistake. Plz do need full to my complaint.
Regards
Name - darshan pathoriya
Mob no - [protected]
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Aug 9, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
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Hi Darshan,

As per RBI guidelines, in no case the counterfeit notes should be returned to the tenderer. You may refer to RBI's Master Circular – Detection and Impounding of Counterfeit Notes No. DCM (FNVD) G- 4/16.01.05/2015-16 dt. 01.07.2015 for detailed guidelines in this regard. The same can be viewed at https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=8989&Mode=0#1 .

Regards,
Axis Bank

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