[Resolved]  Axis Bank — Education Loan

Address:Kolkata, West Bengal, 700091
Website:www.axisbank.com

To,
Respected sir/madam,
I ankita seal student of techno india university currently studying mba (digital marketing & advertising), had applied for an education loan of rs.3, 30, 000 at the saltlake brunch sec-v of axis bank on 12th may 2016. i had nominated my mother as my guarantor. i had submitted the necessary documents & kyc for related to my education loan to mr. simul ([protected]) on the same date. the another executive is mr. arijit ([protected]). till date they did not provide me any application no. regarding of my loan. mr. simul assured me & my mother that by the 28th of may 2016 i would be getting the accommodation/approval letter.
Sadly enough till date i have not receive any information about the loan & neither of the two employees have been contacted us. they had verified my university & my house & had given me a green signal that every documents including the civil documents were all ok. now mr. arijit said over phone that coming of thursday (07.07.2016) he confirmed that either my loan has been approved or not. its about my career & they kept me pending for a long time. please advice me what should i do now.
Thanking you
Ankita seal ([protected])
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Aug 22, 2016
Complaint marked as Resolved 
I Ankita Seal student of Techno India University currently studying MBA(Digital Marketing & Advertising), had applied for an Education Loan of Rs. 3, 30, 000 at the Saltlake Brunch sec-v of Axis Bank, on 12th May, 16. I had nominated my mother as my guarantor. I had submitted my necessary documents & KYC for related to my education loan to Mr. Simul (7384434146) & Mr. Arijit (9051679973). Mr. Simul assured me & my mother that by the 28th of May I would br getting accommodation/approval letter. They had verified my University, my Home & had given me the green signal that every documents including the civil documents were all ok. By the end of this month I have to submitted my Semester fees. After the 3months of harassment they called me & said very rudely that The loan is not possible because my civil score is very poor. Now Mr. Arijit didn't reply on my msg & Mr. Simul showing his cheap attitude to my mother. I didn't have any loan application no or reference no. They are just simply playing a game with my future. They are the biggest fraud I have never seen in my life before. Its all about my career. I dont know why they are playing such a cheap game. Please help me with the right information m really in trouble.
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2016
Axis Bank Customer Care's response
Hi Ankita,

Please share the reference number which you may have received from the last communication channel approached for us to look into it.

Regards,
Axis Bank
Complaint comments 

Comments

Hi Ankita,

We are sorry for disappointing you. Please write to us at [protected]@axisbank.com or get in touch with your nearest RAC at: http://bit.ly/1nFSJDN .

Regards,
Axis Bank
Ankita Seal's [Complaint's author] reply, Aug 17, 2016
I have send a mail regarding of my problem. Please help me its all about my future.
I have send a mail regarding of my problem. Please help me its all about my future.
Reference number? I don't have any reference number or loan application number yet. They are just simply played a game with my future. Mr.Simul & Mr.Arijit they are the biggest fraud I have never seen in my life before.

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