[Resolved] Axis Bank — Emi conversion without information | |||
Dear sir/mam I am using an axis bank credit card[protected]*3141. While i am using card for utilities, you people are converting even small amounts also into emis and charging unnecessary charges without information. Twice you people called me in last billing month and asked about emi convertion for my utilities and i clearly mentioned that i am not interested and paid complete amount of last month bill. Before last month also they are converted small amount of irctc bill for rs.2895. I ignored. Again this month converted two utility bills into emi with out information. Hence i am requsting you to pls cancell above said conversions and send completebill amount with out any charges. And also pls credit what you have charged from me along with emi convertion chages into my account. Otherwise i will take serious action on this regard Thanks and regards D srinivas Was this information helpful? | |||
May 26, 2017 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Apr 25, 2017 Axis Bank Customer Care's response Hi Srinivas, We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2oy1P87 for us to assist you. Regards, Axis Bank | |||
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