[Resolved]  Axis Bank — employees mistake

Address: Bangalore, Karnataka

This is a complaint regarding my interaction with your axis bank emoloyees over the past one week which has left me extremely furious. I've never had such problems in dealing with the other banks so far. Such inexperienced staff. I visited the the bank last week requesting to make an rtgs transfer to the other axis bank branch and the staff instead makes a cash transfer which later caused such a huge problem. The manager later agreed to write a letter to the institution regarding the situation, for which i was asked to travel 30 kms all the way to the other branch and nowhere in the letter have they mentioned their mistake. The letter had no credibility whatsoever. Its such a shame really. Causing such inconvenience to your customers and not having the courtesy to apologise to your mistakes. I would never recommend axis bank to my friends or family. Very disappointed with the behaviour of your staff.