Claimed

Axis Bank Complaints & Reviews

2.6
Last updated May 1, 2024
Complaints 12953
Resolved
6557
Unresolved
6396
Quick Links
Statistics
Share
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Axis Bank
Customer Service Contacts

Axis Bank Phone Numbers

Toll free
1800 103 5577
2501
1147
Phone
+91 22 2764 8000
1341
711

Axis Bank Website

Axis Bank Head Office Address

Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 334

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
christerbel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fu

Address:23321

Dear team,

20:gdt[protected]
21:s[protected]
79: we refer to our mt 103 with reference gdt019-
1803879 for an amount usd 1, 115.00 value dated
29/05/18 and your debit reference s[protected]
.
Please note that the beneficiary claim non recieipt
Of funds. Kindly furnish us with the date, amount,
And reference under wish the beneficiary was credited. You can also reach...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kirti chaplot
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

axis credit card settlement

Address:Raigad, Maharashtra, 410206

Sir
My name kirti pravin chaplot my card no [protected] i settlement my credit card payment also paid i received settlement letters closed credit card account my saving account in axis bank in 7 year's old my account no is [protected] i am ill i am admit in hospital i payment by bank but my account is locked by credit card department so i have to face a lot of trouble plz unlock my saving account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinod Gangar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

upi transaction chargeback

Address:Mumbai City, Maharashtra, 400067

On 25/03/2018 i have remitted rs 11148.00 to m i india to purchase mobile. Through google tej application. Transaction was successful but merchant mi india informed non receipt of fund hence cancelled order. Upi transaction i'd is[protected]. I contacted tej team and also payu. Both told me to contact issuing bank hence i contacted my bank indian overseas bank who informed me that money is not parked with them hence chargeback was raised...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepak sharma56
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

axis bank credit card settlement payment

Address:Ludhiana, Punjab

Hi I would like to write about my credit card bill payment. my credit card no is 45145700****5819. i received a bill amount 44853.78.
this is to inform you that I am unable to pay this debt as my family is facing financial hardship .but we want to settle this in fair so that you will have the money you deserve and we can be relieved of the burden of debt.
i can pay you 20%of this amount. i shall be clearing their dues in next...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tanshaa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

heavy interest and gst charges on credit card payment.

Address:Jodhpur, Rajasthan

Since from 2017, i am using axis bank credit card and payment on every month any delay. But last month i got credit card bill rs. 19865 and last date was 07 june 2018, i paid rs. 16000/- on same day and remaining i paid rs. 3750/- on next day.

Now i checked net banking and get surprised, bank charge heavey interest with gst rs.873/- + 157.

If i am paying payment every month on timely then why did bank charges...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sangram Das
from Shillong, Meghalaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

could not open my internet banking

Address:Darjeeling, West Bengal, 734004

I could not open my internet banking. Even i went to my nearest branch they could not able to open it. Always shown that invalid user credential. I have tried in both way through debit card and customer id but same thing happened in every time. I have complaint also in customer care. They even did not solved the matter. Now what to do?

Even try to solve above problem i was personally applied a new debit card. Which was dispatched...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paru2205
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

axis bank service

Address:Thane, Maharashtra, 400603

Hello we are just tired of axis bank service we are on call with you people all day and yet no appropriate results. It's been 2months that i have submitted a cheque from dhfl against my property as i am in an urgent need of cash and axis bank officer at kopri branch thane said it will be cleared in 2days and now it's been 2months. Now i had to pay the 1st instalment at my own and date is coming for second.
If my issue is not solved...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aman Bhardwaj1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

update communication address

Address:122017

Hi,

I opened an account with Axis bank because I thought I will be getting hassle free & good service. However, I am so embarrassed with my decision I just 1 week. Noone knows what all documents are required for changing communication address, I visited palam vihar Gurgaon and met with Pratiksha Prakash and she asked me to submit phone bill as address proof. Which I did and she told me that my new address will reflect on 12th...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishav Sagtani
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash deposited but not yet credited

I have deposited cash ₹15000 in burrabazar branch but amount not yet credited and the bank has told the engineers will open the machine but not yet credited the account though the complaint has been lodged on 16.06.2018. I have also made the complaint in axis bank burrabazar branch but they tell it will take 10 days atleast such a pathetic service by a private bank not expected first of all link failure at the time of depositing money and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepakjain31
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim id: 740199 of rati jain covered under uhid no: 10011751408

Address:Indore, Madhya Pradesh, 455001

Sir,

As per policy no. Policy number 160100/11229/ax00051019 i have submit he claim to axis bank only for pain in backbone.

After 3 days observation and diagnosis doctor observation rheumatoid arthritis disease found.

@as per axis bank policy when admit patient in hospital claim will settled. And when after diagnosis axis bank settled the claim as per procedure.

I have also confirm...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
meenal kaushal
from Delhi, Delhi
Report
Copy

regarding kyc update meenal kaushal freeze account

Address:Ghaziabad, Uttar Pradesh, 201002

My account was salaried one till apr 2016 (Mohan-cooperative branch, new delhi). However after leaving the job in apr 2016, i did not receive any message about maintaining min balance..in march 2018, i had received a message that from 31 mar 2018, my salaried will be converted to savings one and min balance of 10, 000 was required. Since mar 2018, i maintained minimum balance. But without any prior notification, my account was freezed in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
grass
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad service and harassment, baguiati kolkata branch

Baguhati, kolkata, wb, branch is one of the worst managed branch always. The staffs are busy with their style and attitude, they are very low in behaviour always show attitude. Most of the time delay a lot and not found in the counter as busy in chatting somewhere else. Its very common to see arrogant behaviour from them we had experienced non cooperation from counter no. 4 and 3 there recently. You need to employ cooperating wise staffs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaishnavi Asokan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding my account transaction

Address:Raigad, Maharashtra, 410209
Website:Submit complaint

I have an account in axis bank n before it was a minor account and per day transaction was 1500 bt now i have linked my pan card to my account but still my transaction limit in my account is 1500 and if i try to transact more than 1500 then i get a message that i have reached my daily limit so i m raising a complaint regarding to change my transaction amount limit as now my bank account is not minor...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mavinahind-praven
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud transactions on axis bank credit card and debit card

Address:Bangalore, Karnataka

Dear sir / madam,
This is an urgent complaint regarding a fraudulent transaction executed via my axis bank credit card and debit card for total inr 34, 497on the 13th june, 2018. Criminal has stolen my both cards and mobile and he has done fraud transaction on my account. The below details are the fraud transaction details.
Date transaction number merchant amount
[protected] [protected] irctc 796.57
[protected] [protected] apsrtc...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
CoolHiFi
from Visnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

repeated call for loan emi in spite of sufficient account balance

Address:Vadodara, Gujarat, 390001

System error or software error issue - i am getting repeated call (Almost every 30 minutes /every hour) regarding pending emi of loan of axis bank in spite of having adequate balance in my registered account. My automatic debit option is functional still their system has not cut emi and in spite of talk with customer care they have not done auto debit and they have not stopped calling me frequently from following numbers.
+91 22 4879...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhushanmore1991
from Mumbai, Maharashtra
Report
Copy

saving bank account

Address:Mumbai City, Maharashtra, 400072
Website:www.axisbank.com

Hi sir,
This is bhushan more here, i have account with axis bank, i have saving cum salary bank account (*1384). I am using this account from last 2.5 yrs.

This sudden changes of "consolidated charges" has caused me lot of inconvenience.

Please note :-
I) most important charges bank had applied for me as a cash deposited into bank branch, i did not understand while deposit cash into branch. Thus...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Arun kumar kelley
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating on consumer money with name of consolidated charges.

Address:Ambala, Haryana, 133001
Website:www.axisbank.com

Hi this is arun kumar kelley.
I was shocked to see my account statement, on 16/06/2018 two deductions against consolidated charges for a/c & service tax were made by axis bank ltd. From my zero balance salary account.

The deductions for above-mentioned items are wrong, because my account is zero balance salary account and i am using my salary account since february 2016 past times this type of deductions were not made...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
As jha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about fund

Dear sir,

A/c 020960 is debited with inr 1000.00 on[protected]:59:32 a/c bal is inr 3325.20 info: cash-atm.
Dear sir,

A/c no. 020960 has been debited by rs. 500 on 16jun18. Info: consolidated charges for month but it my salary a/c 4 to 5 time i talked costumer care and say that it's my salary a/c sir please short out my problem from last 8 to 10 every month debited from my a/c plz. Check my a/c it's...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MK Jena
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

axis bank is charging consolidated dp charges

Address:Bangalore, Karnataka, 560017

Hi,
I have salary account in indira nagar, bangalore axis bank. Thats was working fine around 1 year.. After that they deducted some amount around (900) "axis consolidated dp charges."i have not opened any demat account. So why they deducting money without informing me i dont know. Its just useless work for axis bank. Why they are doing such # work i dont know. I m going to close my axis bank account.

Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sudhir taware
from Sangli, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not received to beneficiary

Address:Ahmednagar, Maharashtra, 414001

Array
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy