Axis Bank — facing axis bank fastag issue

Axis Bank — facing axis bank fastag issue

P PrabhuShan

My axis bank fasttag has 1000rs and is not working it's showing blacklisted. I have raised this concerns to customer care on multiple times and sent mail to (Etc. [protected]@axisbank.com) but no use. Each time i call customer care, they are asking me wait 24hours. Last time i have requested to raise high priority ticket and still not helpful. Complient id : sr[protected] Is there anyway this can be resolved? Was this information helpful? No (0) Yes (0)
Axis Bank customer support has been notified about the posted complaint. Verified Support Jan 06, 2020 Axis Bank Customer Care's response Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank. Jan 06, 2020 Updated by PrabhuShan Hi, I have contacted Axis Bank Fastag helpline multiple times but no use and they simply saying backend team is working and telling me wait for another 24 hours. Also there is no update for complaint request which I raised. Please let me know if anything needed from my end to resolve this issue.
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