[Resolved]  Axis Bank — Fake loan account

In my CIBIL report I see a personal loan of ₹ 1500 from Axis Bank which I never took. I had written to them. Since more than a month they are doing timepass asking for complete cibil report etc!!. I have provided them the fake loan account they have created in my name... Still no use. They are not closing it.
Loan account number: DPAFC[protected]A.
Date opened showing as[protected].
And date reported[protected]
Kindly do the needful for closing it.

Thank you,
Vimal R.
+1 photos
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Yes (3)
Apr 29, 2022
Complaint marked as Resolved 
Yes, the loan account is closed in cibil after long year
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2022
Axis Bank Customer Care's response
Hi, we request you to share with us the complete Cibil report along with the control number and your contact number to check and assist you. Regards, Team Axis Bank.
Feb 04, 2022
Updated by R Vimal
You people are doing timepass here also. I have provided you the loan account number. What about the loan number? Is it closed or active? Is it from Axis bank or any other bank? Why you need to contact me? You will get the same details. Your intentions are to pass the time, not to close. Just check the loan account number given to you and close it. It is that simple. There won't be any loan without loan. It's getting clear, you don't have any intention to close it. You have to read/check my complete cibil report to delete your fake loan account created in my name. Very pathetic Axis Bank!!! Attaching an image( screenshot) of credit report. Where it is clearly mentioned, Axis bank and other details including the loan account number.

Feb 05, 2022
Updated by R Vimal
Please check with the given details in the image. Isn't it enough?! For closing the fake loan account you want to check my complete cibil report, and see how many loans I have, what is my cibil score, other details, you want to contact me. Strange!!!
Loan account number is given.
Date you opened is given. Date you reported the loan is given. Why can't you search with the given details?! Did you check?!
Feb 07, 2022
Updated by R Vimal
Okay, here is my number [protected]
Feb 08, 2022
Updated by R Vimal
There is no updates yet. It's been more than a month for this issue! Axis Bank!!
Apr 09, 2022
Updated by R Vimal
Very pathetic service. Took months to clear it. Don't know where else it is showing up. No dealings with Axis Bank in future. And prevent others too. This is the kind of service they provide
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