Submit a Complaint
Banks
Axis Bank

[Resolved]  Axis Bank — fastag applied on 16 dec 2019 but still not received and when i asked the bank people they are irresponsible and arrogant

Address:500062

I have applied fastag with axis bank on 16 dec 2019 they said fastag will be delivered in 7 days but it's been a month but fastag is not received.
When i approached the bank they are irresponsible and arrogant. They show no interest in resolving the query. The toll free number they give is not connected to any executive.
Too bad customer service.
Was this information helpful?
No (0)
Yes (0)
Feb 17, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2020
Axis Bank Customer Care's response Hi, we request you to write to us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
Complaint comments 
2 Comments

Related Axis Bank reviews

[Resolved]Axis Bank / Credit Card - not received3[Resolved]Axis Bank Bangalore - Debit Card Pin No:14[Resolved]Axis Bank Credit Card - No advance intimation about the bill of Credit card due bill till the last date of payment6[Resolved]Axis Bank - Non Receipt of Credit Card2[Resolved]Axis Bank, Nagpur - Debit card5
View all 12953 Axis Bank Reviews

Comments

Dear sir,
My fastag account opend 10 dec .but fastag not receive me and not receive any tracking or pod no.
Toll free no. Not working properly I try to meny time but not respons toll free ...
So please provide tracking no. Or dispatch details
Reply
Axis Bank Customer Care's response, Jan 15, 2020
Verified Support
Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank
I have applied for Fastag on Dec 2nd, 2019 but i have not received physical RFID tag till now. My registered mob. No. Is [protected].
Reply
Axis Bank Customer Care's response, Jan 15, 2020
Verified Support
Hi, we request you to write to us at etc.management@axisbank.com. Regret the inconvenience caused. Regards, Team Axis Bank.

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12953
    Pending
    0
    Resolved
    6557
    View all 12953 Axis Bank reviews & complaints
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information