[Resolved] Axis Bank — fastag by axis bank not received | |||
I ordered fastag from axis bank website on 28th november. Till date, there has been no information whatsoever regarding as to when it will be delivered. A text message was received that it will be delivered within 7 days. And clearly, it has been more than that. I understand there might be processing delays, however, customers should atleast be intimated or an option should be provided to track progress. Greatly disappointed with the service. Was this information helpful? | |||
Jan 16, 2020 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Dec 12, 2019 Axis Bank Customer Care's response Hi, we regret the inconvenience caused thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
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