[Resolved] Axis Bank Fastag — fastag

S

Shankar_kpm

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka, 560066

1. Request to change the tag from blacklisted to active
2. Refund the adjustment entry amount of rs. 245

I have shared all the requested documents over email.

Multiple complaints i have raised so far and no resolution yet so far.
Below are the service request details.

Sr no
Sr[protected]
Sr[protected]
Sr[protected]
Sr[protected]
Sr[protected]
Sr[protected]
Sr[protected]

Wallet id : [protected]
Interaction id :[protected]
Mobile number : [protected]

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Aug 6, 2021

Complaint marked as Resolved

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Comments

Axis Bank Customer Care

from Pune, Maharashtra

Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.

Reply

S

Shankar_kpm

from Chennai, Tamil Nadu

Hi,

Had given the SR details. That shows how many times i contacted the Customer Service.

No resolution given. Also customer care people doesnot understand the problem. if i ask something, they tell me something different.

Thanks

Reply

Axis Bank Customer Care

from Pune, Maharashtra

Hi, we request you to write to us at etc.[protected]@axisbank.com. Regret the inconvenience caused. Regards, Team Axis Bank.

Reply

Shankar_kpm's [Complaint's author] reply, Dec 20, 2019

i have written multiple emails to etc.management@axisbank.com as well. If needed, i will attach attach the same here,

Thanks