Axis Bank — fastag no.[protected] not received

Address:Thrissur, Kerala, 680565

I paid for fast tag through axis bank and i got a message that, they allotted me fast tag no.[protected] and despatched to me on[protected].

Till today, i have not received the fast tag and i already sent some mails to axis bank and they are not responding. Customer care no.[protected] taking us credit card section and they are unable to sort out my issue.

Please help to get my fast tag.

Regards
Induchoodan
Mob:[protected]
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2020
Axis Bank Customer Care's response
Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.
Jan 06, 2020
Updated by induchoodana
Hi, Axis Bank customer care,

I have read related complaints remarks by you against such complaints. Hope it is a standard reply you are providing to all. At least you should provide an accessable telephone cumbers to customers to communicate with you.

I want my fast tag immediately other wise please refund, We have other service providers to buy fast tag without any delay.

Regards
Induchoodan
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