[Resolved]  Axis Bank — fastag not delivered and customer care no. not work

Date of incident - 10 dec 2019
Client number - [protected]

Fastag was ordered on 30 november 2019 and still not deliver the same.

How to check the fastag delivery status.

Kindly let me know the steps to check the status and delivery time for the fastag.

Also the toll free number for fastag is not working. Have tried calling number of times but there is no response.

Kindly assist.
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Jan 17, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2019
Axis Bank Customer Care's response
Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.
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