[Resolved] Axis Bank — fastag not delivered and no news of any kind

mkjain64

from Gurgaon, Haryana

Address:

RAJ KUNJ 19/8 KALYAN DAS JAIN MARG LOHAMANDI, 282002

I had booked 2 fast tag from axis bank on the 7th of dec 19. As per mail they were to be deilvered within 7 days it is now over 10 no news and no way to contact to bank the customer complaint no is not working. How to follow up?
Tje time for mandatory fast tag is fast approaching and i have no dea about the whereabouts of my cards. Expected at least one regret mail if there is a delay in dispatch

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Jan 17, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank