[Resolved] Axis Bank — fastag not delivered physically

harshaharshu2001

from Addanki, Andhra Pradesh

Address:

500010

I had applied for fast tag on december 3rd, fast tag has been activated online but i have not yet received physical tag. A notification which i received said within 7 working days it will be dispatched ; it has been 2 weeks already since i received notification and there appears to be no sign of tag dispatch. Kindly look into the issue. Following are the fast tag details

Fastag wallet id [protected]

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Jan 17, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank