[Resolved] Axis Bank — fastag not delivered yet

Udheepak89

from Coimbatore, Tamil Nadu

Address:	4/12, Gurusamy nagar, Bharathiyar University post, 641046
Website:	www.axisbank.com/business-banking/get-payment-and-merchant-solution/fastag/fees-charges

I have ordered for a fastag through my axis bank account and have received messages regarding successful order with money being debited from my account. I haven't received it yet and am enclosing my details for knowing why bank is ignorant in delivering the fastag yet.

Vehicle no: tn 72 ay 5581
Payment of rs.200 made on dec 7th 2019

I haven't still received it and am requesting action to deliver it at the earliest. They haven't updated nor responded about the current status yet. Kindly take necessary action since i find bank very slow and they should not get into this business if they can't help issue fastag to concerned people.

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Dec 20, 2019

Complaint marked as Resolved

Thanks Axis bank for immediate action. Have received my Fastag and am very thankful for it.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.