Axis Bank — fastag not received even after more than a month

Axis Bank — fastag not received even after more than a month

R rayaluc from Chennai, Tamil Nadu

Paid, booked and even recharged, on 23rd Nov. Still no luck. Tried to reach call centre with no luck and no one even answers other than promos. Trist to reach over email that just receives sorry and will be posted with no luck still after more than a month now. What is really happening out here with Axis? Can you guys be more serious and give real call centre number and right response in emails? Please provide the right call centre number where really your representatives pick. Also please provde me the physical fastag asap. Customer id:[protected] Was this information helpful? No (0) Yes (0)
Axis Bank customer support has been notified about the posted complaint. Verified Support Jan 03, 2020 Axis Bank Customer Care's response Hi, we tried reaching you today, however, we were unable to connect as the phone was switched off. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank. Jan 03, 2020 Updated by rayaluc Thanks. Though not sure when you tried to reach, I am happy to say that I received the Fastag today finally!
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