[Resolved] Axis Bank — fastag not received from last 20days

Dunga haribabu

from Hyderabad, Telangana

Address:

532401

I have booked my fast tag on dec 1st 2019. I have received message of despatch details on same day but not yet no tracking details given. Helpline number is not useful/only music pays after two ivr option.
Service request is closed without any escalation and reason.
Rs. 200 as deposit has siphoned up by axis bank.
And also sent mail on dated 20th dec
Interaction i'd is[protected]
Wallet i'd is [protected]
Vehicle number ap39w9537

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Jan 28, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Axis Bank Customer Care's response Hi, due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank