[Resolved] Axis Bank — fastag not received since 24 nov, money paid | |||
First applied fastag on 24th nov, which was unprocessed. My lead id :[protected] As per advise from axis bank reapplied on 15th dec, 2019. Wallet id : [protected]. After more than one month, i have not received fastag. I mailed them. They again asked me to reapply. How many times? My card has been billed. Who will refund? I have mailed with proof of payment... What to do now?? Was this information helpful? | |||
Feb 22, 2020 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Jan 20, 2020 Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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1) Your axis bank fastag team wrote to me: " Fastag request is unsuccessful, kindly apply the same."
2) I tried reapplying, but online status shows processed". HENCE I am not allowed to re-apply the same.
3) As pointed out, My amount is paid. No refund of the same as claimed by your fastag team regarding unsuccessful request.
4) etc management (fastag) doesnot respond to further emails.
Contact no. [protected]
Vehicle no. WB12AP5000
Wallet ID : [protected]
Etc customer id :[protected]
SO NOW
1) what shall I do ? I cannot reapply.
2) My money is paid and not refunded.
3) If I am supposed to wait, How long?? I am waiting since Nov 24( its almost 2 months)