[Resolved]  Axis Bank — fastag not received since more than a month now

I applied, paid for fastag if axis bank. Got customer and wallet also. I recharged also. I still didn't get fastag and it is more than one and half month now. Call centre number just goes to some advts. Email complaint another waste. They even replied on this forum that they regret and same replies everywhere. Is axis bank is doing any fraud keeping this fastag as a business? I am now seriously thinking to approach legally as i don't see any other alternative.

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Feb 4, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2019
Axis Bank Customer Care's response
Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.
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