[Resolved] Axis Bank — fastag not received/delivered

opsraj

from Korba, Chhattisgarh

Address:

C-14 , OFFICERS COLONY , NCL -HQ , SINGRAULI, NCL-HQ, Singrauli, Madhya Pradesh, 486889

I had applied for fast tag on november 04 december 2019 but i have not yet received physical tag. A notification which i received said within 7 working days it will be dispatched ; it has been 10 days already since i received notification and there appears to be no sign of tag dispatch. Kindly look into the issue. Following are the fast tag details:

Receipt no.[protected]
Lead id[protected]
Bank ifsc - utib0000etc
Axis bank ltd.

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Jan 15, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2019

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.