[Resolved] Axis Bank — fastag not yet reached after 7 days

basudeb123

from Mumbai, Maharashtra

Address:

MONIRAMPORE, Ghatakpara, Kolkata, West Bengal, 700120

I had applied for fastag through axis bank portal on 15.01.2020 and after successful submission of application i got an acknowledgement that fastag will be delivered within 07 ways but till today i have not received it. My reference no. Is wb24al 6212. I need to go for a family tour in recent future and therefore i need the tag to be affixed. Even i got no intimation of delivery. Please look into the matter so that i can get the tag asap.

Further to inform you that 400 has already been deducted from my account i. E. 200 on account of registration charge & 200 as first wallet recharge.

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Feb 27, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

Axis Bank Customer Care's response Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.