[Resolved] Axis Bank — fastag not yet received

[Resolved] Axis Bank — fastag not yet received

M mrgoel6 from Delhi, Delhi

This complaint is regarding axis bank fast tag. There is issue of non receiving physical tag. I ordered for faridabad, haryana. I had applied for fast tag in nov 2019 and it was mentioned that tag will be delivered within 7 working days from date of application. But still i didn't received tag in physical form. I got mail with wallet id and etc customer id. Also on daily basis i am getting sms that recharge your tag as wallet balance is 0. Please deliver the tag asap or refund the amount so that i can apply from somewhere else. Was this information helpful? No (0) Yes (0)
Jan 12, 2020 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Dec 12, 2019 Axis Bank Customer Care's response Hi, thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank. Verified Support Dec 12, 2019 Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.
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