[Resolved]  Axis Bank — fastag related complaint

Address:Gurgaon, Haryana, 122102

Had applied for fast tag on january 10th, 2020. Fast tag has been activated online but i have not yet received physical tag. A notification which i received said within 7 working days it will be dispatched ; it has been 1 week already since i received notification and there appears to be no sign of tag dispatch. Kindly look into the issue. Following are the fast tag details

Fastag account no. [protected]
Vehicle no. Hr 26bn 8225
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Jan 26, 2020
Complaint marked as Resolved 
Delivered fastag after 15 days. They should tell proper delivery time in the beginning .also listen to customer by email or customer care number. So that client feel comfortable.
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2020
Axis Bank Customer Care's response
Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
Jan 16, 2020
Updated by gagan8391
I called many times on fastag customer care of axis bank [protected] but no one picked up the call, very bad customer care. Plz deliver fastag asap as I am facing problem on toll plaza
Jan 17, 2020
Updated by gagan8391
Are fastag delivers by fraud companies? Their customer care are very bad.also they don't reply on email also?
Complaint comments 

Comments

respected
I want to share you that I call many times to fastag of axis support.my account close on 19 nov 2019 but till not refund after talk to many seniors.i get autodebit fastag from hisar main red square branch.after I close why they are not refund.i have all profess with recodings also.this is my last mail to axis after that I go consumer court.aprox 500 mail sent to etc .management my request id is[protected]
thanks
a/c no. [protected]
vikram yadav
[protected]

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