Axis Bank — fastag replacement for axis bank

Sr[protected] created on 17/12/2019 for tag replacement and till now no action been taken place even after so many mails and fastag customer care calls.

Also sr's closed with out my confirmation

Sr[protected]

Can someone take action on this. From 24th dec i will following up through calls but no proper response and not even re-opened the closed sr sr[protected]
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2020
Axis Bank Customer Care's response
Hi, we are here to help! Please share your registered contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Jan 21, 2020
Updated by MNVPKumar
service requested reference number provided which will have all the information you looking for.

what else is required from us.
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