[Resolved]  Axis Bank — fastag services

Address:

600041

After paying for the fastag, it was delivered only after a month. I tried to login on their portal but it keeps asking to create a new password every time.

I did a recharge using other bank neft. The payment went through. I tried to check the balance but the axis bank portal login did not work - keeps asking to create a new password.

Now i want to close this account and get another fastag. I tried calling the call center. It keeps on playing music. There is no response to emails for closing the account and refunding the money.

I am utterly disappointed with such poor level of service from axis bank.