[Resolved] Axis Bank — fastag sticker not received. axis bank fooling people.

DEBOPAM DE

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700114

I have applied for fastag on 02/12/2019 and paid for the same. Axis bank promised to dispatch it within 7 business days. But i am yet to receive the physical fastag. The support number given for fastag queries is non-responsive. Neither there is any tracking mechanism nor communication regarding same from axis bank.

Requesting a quick resolution about the same.

Regards,
Dali de

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Jan 19, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.