[Resolved]  Axis Bank — forex account debited but cash didn't receive from atm[protected]

Dear team,
This is regarding my axis bank prepaid forex card cash withdrawal.
Please note that i want to complaint regarding one of the atm cash withdrawal transaction for my axis bank forex prepaid card wherein i tried to withdraw 2000 usd from t2 baggage claim, dubai atm.

The atm didn't dispense any cash but my axis bank prepaid forex was debited for 2000 usd and 2.36 usd charge.
Request you to return the amount 2000 usd and 2.36 usd back to my axis bank prepaid forex card as early as possible.
I beg you please understand this sincere concern since this is my third mail.

Regards,
Akshay
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Nov 8, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2018
Axis Bank Customer Care's response
Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2NEsbSe Regards, Team Axis Bank.
Verified Support
Oct 06, 2018
Axis Bank Customer Care's response
Hi, we wish to inform you that our team is looking into your concern vide service request number 45249720 and same will be resolved shortly. Sorry for the trouble.Regards, Team Axis Bank.
Oct 08, 2018
Updated by akshay yethirajam
I’m into a medical emergency and need immediate money. @AxisBank please understand this critical situation. Refund my money 2000 USD today.
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