[Resolved]  Axis Bank — Fraud and misguidance

Address:Jamnagar, Gujarat
Website:www.axisbank.com

My name is saurabh gajbhiye.I am a final year student of bba from symbiosis university, i am from jamnagar gujarat.I have applied for education loan in jamnagar to axis bank in may 2016, in first few weeks the officials gave us assurance that the loan has been sanctioned and it will be deposited in my college's acct as my fees due date was in june.We waited and each day they came with some or other excuses but they never gave us any negative remark on our loan application.We did every documentation, we tied up symbiosis university with the bank also, everythng was done by our side but they stretched the duration.in august they finally said that the application is been rejected after 3 months they said this.Again the official asked us to apply and give it a try once more and we did that, but again now they are doing the same thing.We filed complained in axis bank via email, but their replies were as insensitive as their service, they said that they don't deal with education loan things and asked to further contact the loan center.The officials of the loan center did this but still the bank is asking us to refer to them only.I lost my placement because of the unpaid fees.
1) if the loan application was unappropriate it should have been canceled within 15 days
2)how can a loan is not accepted after verifications and all documentations which came out positive.
3)it's been 4 months still they haven't said anything concrete.
4)the officials are now miss-behaving
5)lost my placement because of this
6)mentally harrased now, my dad is a retired air force officer he has visited endless no of times in the bank
The intensions of the officials are to be questioned here, and this is done because of the caste discrimination thing which is happening in gujarat.
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Oct 2, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2016
Axis Bank Customer Care's response
Hi Oshin,

Please share the reference number which you may have received for us to look into it.

Regards,
Axis Bank
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