Axis Bank — Fraud: Axis asking to pay 10000 for reducting ROI on Floating Home Loan.

Address:

Faridabad, Haryana

Dear Sir / Madam REF: Request # 5552369 / Request # 5642437 I am feeling cheated by Axis as, for reducing my floating home loan Rate of Interest upto 9.95%, axis is asking me to pay Rs. 10000. Please help I have taken a home loan from Axis bank. My Home Loan A/c No. is PMR[protected]. Current ROI 10.70% is being charged on my Home Loan (PMR[protected] by Axis bank which is quite higher where as other banks has reduced it up to 9.95% or less. I requested axis customer care to reduce it as per the currenttly running market rate, they arranged a call for me.. now Axis representatives are asking me to submit Rs 10000 in Axis bank then only they will reduce ROI upto 9.95 and in Rs 5000 they can reduce it upto 10.05% only. I am feeling cheated here, as I was told at the time, when I took loan, that ROI will vary as per the RBI guidelines. Now other banks are offering loan at base rate is 9.95% but why I am being charged at 10.70%. It is not fair and I would say IT's a TYPE OF FRAUD WITH CUSTOMER, why axis representative are asking me to pay 10000 for reducing home loan Rate of Interest upto 9.95 when I have already chose for floating Home Loan. Its a CLEAR BLACK MAILING. I cannot pay this much of amount which seems quit unfair. Please help me in reducing my ROI without any charges as my home loan was at floating ROI. Thanks Amit Kumar [protected] gautam.[protected]@gmail.com